Frequently Asked Questions
Property Inspection
What is a Property Inspection?
This is an inspection of the reasonably accessible areas of the whole property, including attached and detached buildings such as: garages, sheds, carports.
How long will the inspection take to complete?
A Property Inspection generally takes around an hour on site, however this is dependant on the size, condition and accessibility of the property and buildings.
What is the time frame for the inspection to be arranged?
We are able to arrange same day in many cases, but will complete the inspection within 2 business days for combined property and pest, or the next business day for a property or building inspection only. This is subject to property access. A same day inspection can be arranged for an additional fee.
What is the service provider qualified as?
My Property Inspections guarantees to use only qualified and registered Builders. All our accredited builders have completed a minimum of 5 years tertiary education and at least 2 years of professional experience to be eligible to undergo the examination process.
They are also members of the Master Builders Association of NSW, and have completed the MBA training in property inspection, defect identification and analysis. In a market where there is no regulation and literally anyone can be an inspector, it is vital that only the very best experienced and qualified inspectors are used for what is most people's most expensive purchase.
Do I have to be there for the inspection?
No, usually either the allocated Customer Service Consultant will arrange the inspection with the real estate agent. Once the inspection has been completed My Property Inspections will call you to let you know the findings of the inspection.
Should you prefer, for an additional small fee, we can arrange an appointment for an on-site meeting with the building inspector at the completion of the inspection (fee is applicable only once on a combined Property and Pest Inspection service).
What does the report contain?
When will I receive my Report after the inspection?
You receive verbal over the phone advice on the day of the inspection, and an electronic report will be emailed to you within two business days of the inspection being completed.
Who do I call if I have any questions?
If you have any queries you can call us on the 1300 number found on the front cover of the inspection Report. We will be happy to answer any questions you may have regarding the findings.
If there is a defect on the report am I able to back out of my contract?
The best insurance is to have us undertake the inspection before you buy. However, as many purchasers make the Contract subject to a property inspection, particular care must be taken in nominating the specific conditions by which the contract may be voided. You would need to discuss this with either your Realtor or your Solicitor.
What trades do you recommend?
My Property Inspections is completely independent. You can rest assured that you will not be given recommendations for work that does not need to be done. My Property Inspections does not recommend any specific companies, businesses, proprietary products or treatments. We will advise on the type or area of expertise of tradespeople or professionals recommended to carry out further investigation or repairs.
Will the report tell me if there are major structural defects?
Absolutely, if a structural defect or conditions contributing to the development of a structural defect are evident at the time of the inspection! You are purchasing piece of mind when you use My Property Inspections.
Is it cheaper for me to purchase a combined Property and Pest Inspections?
Yes, you can purchase a combined property and pest inspection service and save up to $200.
Building Inspection
What is a Building Inspection?
This is a limited scope inspection to identify major defects of the reasonably accessible areas of the home building only (example house, unit or apartment).
How long does the inspection take?
A My Property Inspections inspection generally takes less than an hour on site, however this is dependant on the size, condition and accessibility of the building.
What is the time frame for the inspection to be actioned?
We are generally able to arrange a same day service if required, however more usually we complete the inspection within the next business day for a building inspection only. This is subject to property access. A same day inspection can be arranged for an additional fee.
What is the service provider qualified as?
My Property Inspections guarantees to use only qualified and registered Builders. All our accredited builders have completed a minimum of 5 years tertiary education and at least 2 years of professional experience to be eligible to undergo the examination process.
They are also members of the Master Builders Association of NSW, and have completed the MBA training in property inspection, defect identification and analysis. In a market where there is no regulation and literally anyone can be an inspector, it is vital that only the very best experienced and qualified inspectors are used for what is most people's most expensive purchase.
Do I have to be there for the inspection?
No, usually either the allocated Customer Service Consultant will arrange the inspection with the real estate agent. Once the inspection has been completed My Property Inspections will call you to let you know the findings of the inspection.
Should you prefer, for an additional small fee, we can arrange an appointment for an on-site meeting with the building inspector at the completion of the inspection (fee is applicable only once on a combined Property and Pest Inspection service).
What does the report contain?
Do I receive a report after the inspection?
An electronic report will be emailed to you within two business days of the inspection being completed.
Who do I call if I have any questions?
If you have any queries you can call us on the 1300 number found on the front cover of the inspection Report. We will be happy to answer any questions you may have regarding the findings.
If there is a defect on the report am I able to back out of my contract?
The best insurance is to have us undertake the inspection before you buy. However, as many purchasers make the Contract subject to a property inspection, particular care must be taken in nominating the specific conditions by which the contract may be voided. You would need to discuss this with either your Realtor or your Solicitor.
What trades do you recommend?
The Building Inspection Report does not provide specific recommendations for either the trade or professional required to rectify identified major defects. If your require trade recommendations, you will need to book a My Property Inspections Property Inspection Report.
What is the difference between a Property Inspection and a Building Inspection?
A Property Inspection is a comprehensive minimum 200 point + check. It inspects the structural integrity of the buildings on the property as well as the surrounding areas of the home. It identifies maintenance items and minor defects as well as major defects and provides an analysis of the possible cause of the defect as well as relevant repair and maintenance advice.
A Building Inspection only checks the seven main structural elements of the main building, to identify any major defects in the building structure and the external skin of the home. A Building Inspection Report does not provide an analysis of the cause of any major defect, nor specific repair or maintenance advice.
Timber Pest Inspection
What is a Timber Pest Inspection?
This is an inspection to identify timber pests that include termites, borers and others, in reasonably accessible areas of the whole property.
How long does the Timber Pest Inspection take?
A My Property Inspections Timber Pest Inspection generally takes around two hours on site, however this is dependant on the size, condition and accessibility of the property and buildings.
What is the time frame for the inspection to be actioned?
Generally we are able to arrange same day if needed, but more usually we are able to complete the inspection within 2 business days for combined property and pest, or the next business day for a pest inspection only. This is subject to property access. A same day inspection can be arranged for an additional fee.
What is the service provider qualified as?
My Property Inspections uses only highly qualified and registered Pest Inspectors.
Do I have to be there for the inspection?
No, usually either the allocated Customer Service Consultant will arrange the inspection with the real estate agent. Once the inspection has been completed My Property Inspections will call you to let you know the findings of the inspection.
Should you prefer, for an additional small fee, we can arrange an appointment for an on-site meeting with the building inspector at the completion of the inspection (fee is applicable only once on a combined Property and Pest Inspection service).
What does the report contain?
Do I receive a report after the inspection?
An electronic report will be emailed to you within two business days of the inspection being completed.
Who do I call if I have any questions?
If you have any queries you can call us on the 1300 number found on the front cover of the inspection Report. We will be happy to answer any questions you may have regarding the findings.
What trades do you recommend?
My Property Inspections does not specifically recommend any companies, businesses or named tradespersons, proprietary products or treatments. We will recommend if further investigation or a treatment is required and the time period between on-going inspections.
Does the Timber Pest Inspection Report include white ants?
The My Property Inspections Timber Pest Inspection Report will advise evidence of termites, wood rot or borers. Termites are often mistakenly called white ants, although they are not strictly a type of ant.
Does the Timber Pest Inspection report include any other pests eg. Possums/Wasp/Rats?
The My Property Inspections Pest Inspection does not include pests such as possums, wasps, rats. However where evidence of these pests are found the Inspector may note this on the report.
What are borers?
Borers are actually the larval form of different families of beetles. A number of borer species can cause significant damage to timbers in service, that is, the timber framing and other timber elements within your home.
What happens if I have an infestation?
Where Timber Pests are found, the My Property Inspections Timber Pest Report will make recommendations for a suitable course of action.
What service do you recommend to remove my pests?
Where Timber Pests are found, My Property Inspections recommends that you seek a treatment provider from the Australian Professional Pest Management Industry.
What happens if the pests are found inside my house?
The My Property Inspections Inspection Expert will make recommendations as to the next best course of action depending on the severity of the infestation.
What machines do you use?
While the inspection is visual, My Property Inspections Qualified Pest Inspectors will also use other detection methods to assist in detecting destructive timber pests activity, such as echo sound testing to check for hollows within exposed solid timber members, moisture meters and a device which assist in detecting conditions conducive to pest infestation and live timber pest activity in concealed spaces such as stud wall cavities.
Are they dangerous to my dog or cat/other animals?
No, they are completely safe to use around your home. We do not spray or use chemicals during our inspections.
How long before the pests are removed?
This will depend on the level and location of the infestation if pests are active on your property. You will need to discuss the treatment program with your Pest Treatment Provider.
Will my house fall down if I have termites?
This will depend on the level of damage caused by these pests. Our pest inspectors do not claim expertise in assessing structural damage. If termite activity or evidence of prior activity is identified, there may also be damage in areas that are inaccessible for a visual inspection. We strongly recommend you seek further advice as to the extent and seriousness of the damage from an expert building professional.
Termite Inspection
What is a Termite Inspection?
This is a limited scope inspection to specifically identify Termites in reasonably accessible areas of the home.
How long does the Termite Inspection take?
A My Property Inspections Termite Inspection generally takes approximately an hour, however this is dependant on the size, condition and accessibility of the property and building.
What is the time frame for the inspection to be completed?
We are generally able to arrange a same day service if required, however more usually we complete the inspection within the next business day for a building inspection only. This is subject to property access. A same day inspection can be arranged for an additional fee.
What service do you recommend to remove my pests?
Where termite activity is found, we recommend that you seek a treatment provider from the Australian Professional Pest Management Industry.
What happens if termites are found inside my house?
The Inspection expert will identify if termites are evident or any evidence of activity. If damage is also evident, the degree of damage is also identified in the Report. The Report also offers general advice in regards to environmental conditions conducive to termite attack. If you require more detailed advice or recommendations you can book a Timber Pest Inspection Report.
What machines do you use to perform the inspection?
While the inspection is visual, A My Property Inspections Inspector will also use other non-destructive detection methods to assist in detecting termite activity where appropriate, such as echo sound testing to check for hollows within exposed solid timber members.
Are Termite white Ants?
No. Termites are often mistakenly called white ants although they are not strictly speaking ants at all, they are not from the ant family.
Do you use toxic sprays?
My Property Inspections Inspectors only use non-intrusive (non-damaging) detection methods. They do not treat the building and do not use chemicals. If you need a treatment, you will need to contact a pest control company. We do not spray the property on the visual inspection, as the purpose of the inspection is to detect termites. You then will need to seek a treatment provider and discuss the infestation with them.
What time of the year are termites most common?
Once a colony is established, termites are a year-round problem. However, there is an increase in colony expansion activity during warm, humid weather.
If treatment for termites is done correctly, how long will the insecticide barrier be effective?
With the products today, you should expect a properly applied and maintained termite treatment to protect your home for five years. As environmental conditions can change, and chemical barriers can be easily disturbed, washed away or accidentally breached, we recommend that you get a termite inspection every 12 months. Many pest control companies provide extended warranties which depend on their regular inspections of the treated property to ensure that the barrier is indeed effective. You will need to check the conditions of the company's guarantees or warranties.
My next-door neighbour has termites and is going to have his house treated. Are the termites going to attack my house next?
Termites move randomly through the soil searching for a source of food (wood) so they don't know where your house is exactly. So, if your next-door neighbour treats his home for termites the surviving termites will seek a new home and food source. Termites do not recognise title boundaries so your house isn't automatically termite proof. Your house does not need to be treated; but, if there are active termite infestations in your neighborhood, it is a good idea to have inspected full Timber Pest Inspection, not only for peace of mind, but also to identify the environmental conditions that may make your property particularly attractive to the foraging termites.
Who do I call if I have any questions?
If you have any queries you can call us on the 1300 number found on the front cover of the inspection Report. We will be happy to answer any questions you may have regarding the findings.
What is a Property Inspection?
This is an inspection of the reasonably accessible areas of the whole property, including attached and detached buildings such as: garages, sheds, carports.
How long will the inspection take to complete?
A Property Inspection generally takes around an hour on site, however this is dependant on the size, condition and accessibility of the property and buildings.
What is the time frame for the inspection to be arranged?
We are able to arrange same day in many cases, but will complete the inspection within 2 business days for combined property and pest, or the next business day for a property or building inspection only. This is subject to property access. A same day inspection can be arranged for an additional fee.
What is the service provider qualified as?
My Property Inspections guarantees to use only qualified and registered Builders. All our accredited builders have completed a minimum of 5 years tertiary education and at least 2 years of professional experience to be eligible to undergo the examination process.
They are also members of the Master Builders Association of NSW, and have completed the MBA training in property inspection, defect identification and analysis. In a market where there is no regulation and literally anyone can be an inspector, it is vital that only the very best experienced and qualified inspectors are used for what is most people's most expensive purchase.
Do I have to be there for the inspection?
No, usually either the allocated Customer Service Consultant will arrange the inspection with the real estate agent. Once the inspection has been completed My Property Inspections will call you to let you know the findings of the inspection.
Should you prefer, for an additional small fee, we can arrange an appointment for an on-site meeting with the building inspector at the completion of the inspection (fee is applicable only once on a combined Property and Pest Inspection service).
What does the report contain?
- A detailed and comprehensive electronic report with a minimum 200+ point inspection checklist
- Complies with rigorous Australian Standards, so you will receive the very best quality report
- Further advice on areas of concern and preventative measures, so you can fix and maintain your property and avoid costly future maintenance cost.
When will I receive my Report after the inspection?
You receive verbal over the phone advice on the day of the inspection, and an electronic report will be emailed to you within two business days of the inspection being completed.
Who do I call if I have any questions?
If you have any queries you can call us on the 1300 number found on the front cover of the inspection Report. We will be happy to answer any questions you may have regarding the findings.
If there is a defect on the report am I able to back out of my contract?
The best insurance is to have us undertake the inspection before you buy. However, as many purchasers make the Contract subject to a property inspection, particular care must be taken in nominating the specific conditions by which the contract may be voided. You would need to discuss this with either your Realtor or your Solicitor.
What trades do you recommend?
My Property Inspections is completely independent. You can rest assured that you will not be given recommendations for work that does not need to be done. My Property Inspections does not recommend any specific companies, businesses, proprietary products or treatments. We will advise on the type or area of expertise of tradespeople or professionals recommended to carry out further investigation or repairs.
Will the report tell me if there are major structural defects?
Absolutely, if a structural defect or conditions contributing to the development of a structural defect are evident at the time of the inspection! You are purchasing piece of mind when you use My Property Inspections.
Is it cheaper for me to purchase a combined Property and Pest Inspections?
Yes, you can purchase a combined property and pest inspection service and save up to $200.
Building Inspection
What is a Building Inspection?
This is a limited scope inspection to identify major defects of the reasonably accessible areas of the home building only (example house, unit or apartment).
How long does the inspection take?
A My Property Inspections inspection generally takes less than an hour on site, however this is dependant on the size, condition and accessibility of the building.
What is the time frame for the inspection to be actioned?
We are generally able to arrange a same day service if required, however more usually we complete the inspection within the next business day for a building inspection only. This is subject to property access. A same day inspection can be arranged for an additional fee.
What is the service provider qualified as?
My Property Inspections guarantees to use only qualified and registered Builders. All our accredited builders have completed a minimum of 5 years tertiary education and at least 2 years of professional experience to be eligible to undergo the examination process.
They are also members of the Master Builders Association of NSW, and have completed the MBA training in property inspection, defect identification and analysis. In a market where there is no regulation and literally anyone can be an inspector, it is vital that only the very best experienced and qualified inspectors are used for what is most people's most expensive purchase.
Do I have to be there for the inspection?
No, usually either the allocated Customer Service Consultant will arrange the inspection with the real estate agent. Once the inspection has been completed My Property Inspections will call you to let you know the findings of the inspection.
Should you prefer, for an additional small fee, we can arrange an appointment for an on-site meeting with the building inspector at the completion of the inspection (fee is applicable only once on a combined Property and Pest Inspection service).
What does the report contain?
- A comprehensive electronic report identifying any evident major defects to the structure, external walls and roof of the main building structure
- Complies with rigorous Australian Standards, so you will receive the very best quality report
- Further general advice on preventative measures, so you can fix and maintain your property and avoid costly future maintenance costs
Do I receive a report after the inspection?
An electronic report will be emailed to you within two business days of the inspection being completed.
Who do I call if I have any questions?
If you have any queries you can call us on the 1300 number found on the front cover of the inspection Report. We will be happy to answer any questions you may have regarding the findings.
If there is a defect on the report am I able to back out of my contract?
The best insurance is to have us undertake the inspection before you buy. However, as many purchasers make the Contract subject to a property inspection, particular care must be taken in nominating the specific conditions by which the contract may be voided. You would need to discuss this with either your Realtor or your Solicitor.
What trades do you recommend?
The Building Inspection Report does not provide specific recommendations for either the trade or professional required to rectify identified major defects. If your require trade recommendations, you will need to book a My Property Inspections Property Inspection Report.
What is the difference between a Property Inspection and a Building Inspection?
A Property Inspection is a comprehensive minimum 200 point + check. It inspects the structural integrity of the buildings on the property as well as the surrounding areas of the home. It identifies maintenance items and minor defects as well as major defects and provides an analysis of the possible cause of the defect as well as relevant repair and maintenance advice.
A Building Inspection only checks the seven main structural elements of the main building, to identify any major defects in the building structure and the external skin of the home. A Building Inspection Report does not provide an analysis of the cause of any major defect, nor specific repair or maintenance advice.
Timber Pest Inspection
What is a Timber Pest Inspection?
This is an inspection to identify timber pests that include termites, borers and others, in reasonably accessible areas of the whole property.
How long does the Timber Pest Inspection take?
A My Property Inspections Timber Pest Inspection generally takes around two hours on site, however this is dependant on the size, condition and accessibility of the property and buildings.
What is the time frame for the inspection to be actioned?
Generally we are able to arrange same day if needed, but more usually we are able to complete the inspection within 2 business days for combined property and pest, or the next business day for a pest inspection only. This is subject to property access. A same day inspection can be arranged for an additional fee.
What is the service provider qualified as?
My Property Inspections uses only highly qualified and registered Pest Inspectors.
Do I have to be there for the inspection?
No, usually either the allocated Customer Service Consultant will arrange the inspection with the real estate agent. Once the inspection has been completed My Property Inspections will call you to let you know the findings of the inspection.
Should you prefer, for an additional small fee, we can arrange an appointment for an on-site meeting with the building inspector at the completion of the inspection (fee is applicable only once on a combined Property and Pest Inspection service).
What does the report contain?
- A comprehensive electronic report identifying any evident major defects to the structure, external walls and roof of the main building structure
- Complies with rigorous Australian Standards, so you will receive the very best quality report
- Further general advice on preventative measures, so you can fix and maintain your property and avoid costly future maintenance costs
Do I receive a report after the inspection?
An electronic report will be emailed to you within two business days of the inspection being completed.
Who do I call if I have any questions?
If you have any queries you can call us on the 1300 number found on the front cover of the inspection Report. We will be happy to answer any questions you may have regarding the findings.
What trades do you recommend?
My Property Inspections does not specifically recommend any companies, businesses or named tradespersons, proprietary products or treatments. We will recommend if further investigation or a treatment is required and the time period between on-going inspections.
Does the Timber Pest Inspection Report include white ants?
The My Property Inspections Timber Pest Inspection Report will advise evidence of termites, wood rot or borers. Termites are often mistakenly called white ants, although they are not strictly a type of ant.
Does the Timber Pest Inspection report include any other pests eg. Possums/Wasp/Rats?
The My Property Inspections Pest Inspection does not include pests such as possums, wasps, rats. However where evidence of these pests are found the Inspector may note this on the report.
What are borers?
Borers are actually the larval form of different families of beetles. A number of borer species can cause significant damage to timbers in service, that is, the timber framing and other timber elements within your home.
What happens if I have an infestation?
Where Timber Pests are found, the My Property Inspections Timber Pest Report will make recommendations for a suitable course of action.
What service do you recommend to remove my pests?
Where Timber Pests are found, My Property Inspections recommends that you seek a treatment provider from the Australian Professional Pest Management Industry.
What happens if the pests are found inside my house?
The My Property Inspections Inspection Expert will make recommendations as to the next best course of action depending on the severity of the infestation.
What machines do you use?
While the inspection is visual, My Property Inspections Qualified Pest Inspectors will also use other detection methods to assist in detecting destructive timber pests activity, such as echo sound testing to check for hollows within exposed solid timber members, moisture meters and a device which assist in detecting conditions conducive to pest infestation and live timber pest activity in concealed spaces such as stud wall cavities.
Are they dangerous to my dog or cat/other animals?
No, they are completely safe to use around your home. We do not spray or use chemicals during our inspections.
How long before the pests are removed?
This will depend on the level and location of the infestation if pests are active on your property. You will need to discuss the treatment program with your Pest Treatment Provider.
Will my house fall down if I have termites?
This will depend on the level of damage caused by these pests. Our pest inspectors do not claim expertise in assessing structural damage. If termite activity or evidence of prior activity is identified, there may also be damage in areas that are inaccessible for a visual inspection. We strongly recommend you seek further advice as to the extent and seriousness of the damage from an expert building professional.
Termite Inspection
What is a Termite Inspection?
This is a limited scope inspection to specifically identify Termites in reasonably accessible areas of the home.
How long does the Termite Inspection take?
A My Property Inspections Termite Inspection generally takes approximately an hour, however this is dependant on the size, condition and accessibility of the property and building.
What is the time frame for the inspection to be completed?
We are generally able to arrange a same day service if required, however more usually we complete the inspection within the next business day for a building inspection only. This is subject to property access. A same day inspection can be arranged for an additional fee.
What service do you recommend to remove my pests?
Where termite activity is found, we recommend that you seek a treatment provider from the Australian Professional Pest Management Industry.
What happens if termites are found inside my house?
The Inspection expert will identify if termites are evident or any evidence of activity. If damage is also evident, the degree of damage is also identified in the Report. The Report also offers general advice in regards to environmental conditions conducive to termite attack. If you require more detailed advice or recommendations you can book a Timber Pest Inspection Report.
What machines do you use to perform the inspection?
While the inspection is visual, A My Property Inspections Inspector will also use other non-destructive detection methods to assist in detecting termite activity where appropriate, such as echo sound testing to check for hollows within exposed solid timber members.
Are Termite white Ants?
No. Termites are often mistakenly called white ants although they are not strictly speaking ants at all, they are not from the ant family.
Do you use toxic sprays?
My Property Inspections Inspectors only use non-intrusive (non-damaging) detection methods. They do not treat the building and do not use chemicals. If you need a treatment, you will need to contact a pest control company. We do not spray the property on the visual inspection, as the purpose of the inspection is to detect termites. You then will need to seek a treatment provider and discuss the infestation with them.
What time of the year are termites most common?
Once a colony is established, termites are a year-round problem. However, there is an increase in colony expansion activity during warm, humid weather.
If treatment for termites is done correctly, how long will the insecticide barrier be effective?
With the products today, you should expect a properly applied and maintained termite treatment to protect your home for five years. As environmental conditions can change, and chemical barriers can be easily disturbed, washed away or accidentally breached, we recommend that you get a termite inspection every 12 months. Many pest control companies provide extended warranties which depend on their regular inspections of the treated property to ensure that the barrier is indeed effective. You will need to check the conditions of the company's guarantees or warranties.
My next-door neighbour has termites and is going to have his house treated. Are the termites going to attack my house next?
Termites move randomly through the soil searching for a source of food (wood) so they don't know where your house is exactly. So, if your next-door neighbour treats his home for termites the surviving termites will seek a new home and food source. Termites do not recognise title boundaries so your house isn't automatically termite proof. Your house does not need to be treated; but, if there are active termite infestations in your neighborhood, it is a good idea to have inspected full Timber Pest Inspection, not only for peace of mind, but also to identify the environmental conditions that may make your property particularly attractive to the foraging termites.
Who do I call if I have any questions?
If you have any queries you can call us on the 1300 number found on the front cover of the inspection Report. We will be happy to answer any questions you may have regarding the findings.